ABOUT US
Our Story: A Legacy of Service
For 25 years, JD and Candace Asbell have been trusted names in Kansas City real estate, purchasing and revitalizing more than 1,500 homes throughout the community.
After decades of renovating homes and caring for the people who live in them, they decided to bring that same commitment to home services. For this next chapter, they built their team around someone they had trusted for years — their favorite plumber, Ken Crosby.
With 46 years of plumbing experience, a reputation for reliability, and a genuine servant’s heart, Ken was the natural choice to lead the way.
Today, that same care, attention to detail, and commitment to doing things the right way is brought directly into your home through Ken’s Home Services, providing trusted plumbing, heating, and cooling services to Kansas City-area homeowners.
From our family to yours, thank you for trusting us with your home.
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Our Promise To You
At Ken’s Home Services, our commitment goes beyond simply fixing the problem at hand. Our Christian faith is at the heart of how we serve, and we believe our work is an opportunity to care for people with honesty, humility, excellence, and a servant’s heart. From the moment you contact us to the completion of the job, our goal is for you to feel confident that your home is in good hands. We treat your home as if it were our own and strive to do the right thing every step of the way.
Fully Licensed & Insured
We believe you deserve to feel confident about who you invite into your home. Our team is committed to providing professional, dependable service backed by the knowledge, skills, and qualifications needed to care for your home properly. We take pride in our work and in serving our customers with integrity.
Transparent Pricing
Honesty is at the foundation of how we do business. We believe you deserve to understand your options and know what to expect before work begins. We provide clear, upfront pricing and straightforward recommendations so you can make informed decisions without surprises.
Fast, Reliable Service
When something goes wrong in your home, you want someone you can count on. We work to respond promptly, communicate clearly, and resolve the problem efficiently while taking the time to do the job right. We value your time and understand the trust you place in us when you invite us into your home.
Locally Owned & Operated
Ken’s Home Services was built by people who have spent decades caring for homes and serving the Kansas City community. We’re proud to be locally owned and committed to the homeowners, families, and neighborhoods we serve. We believe being part of a community means serving it well.
Satisfaction Guaranteed
We want you to be genuinely satisfied with both our work and your experience with Ken’s. We stand behind our workmanship and strive to treat every customer with kindness, respect, and integrity. Our goal isn’t simply to complete a job—it’s to serve you well and leave you glad you called Ken’s.
meet the team
The people behind the service
CODY ROBERTS | General Manager | Master Plumber
Cody believes that taking care of people is at the heart of good leadership. As General Manager, he brings a servant-hearted, people-first approach to supporting the Ken’s Home Services team, encouraging growth, and building a culture where people take pride in what they do and care for one another. Cody is known for going above and beyond and putting his heart and soul into his work, bringing that same dedication to helping Ken’s provide the dependable and caring service our customers deserve.
Ken Crosby
MASTER PLUMBER
Meet Ken
With 46 years of plumbing experience, Ken brings a wealth of knowledge and wisdom to every job. But what truly sets him apart is the way he treats people. Ken is genuinely kind, a great listener, and takes the time to understand both the problem and the person behind it. He believes in treating customers with honesty, respect, and care, and his decades of experience give him the knowledge to find the right solution. Ken’s experience, character, and commitment to helping people are at the heart of what Ken’s Home Services is all about.
Jacob Albert
PLUMBER
Meet Jacob
Jacob is a quiet, knowledgeable technician who believes in getting the job done right without making a lot of fuss. He’s straightforward, thorough, and to the point, taking the time to understand the problem and find the right solution. As a dedicated family man, Jacob understands the importance of treating every customer’s home with the same care and respect he would want for his own. His calm approach, expertise, and reliability make him a trusted part of the Ken’s Home Services team.
Brant Asbell
PLUMBER ASST.
Meet Brant
Brant brings a great attitude to every job and is always ready to lend a helping hand. He’s a hard worker who takes pride in getting the job done right and making sure his customers are taken care of. Brant also loves answering questions and explaining things in a way that makes sense, so customers can feel confident about the work being done in their home. His positive attitude, strong work ethic, and willingness to help make him a great part of the Ken’s Home Services team.
Erik Sell
LEAD HVAC TECH
Meet Erik
Erik is a newly minted Master Mechanical who brings a strong combination of technical knowledge, attention to detail, and pride in his work. He’s naturally tech-savvy and enjoys staying up to date with the tools, technology, and techniques that help him do his job better. Erik takes pride in doing things the right way and delivering quality work that he can stand behind. His expertise, curiosity, and commitment to doing his best make him a valuable part of the Ken’s Home Services team.
John Cashero
CONTROLLER
Meet John
John brings a wealth of industry experience and a sharp mind to everything he does. He’s incredibly knowledgeable, thoughtful, and always ready to put his expertise to work for the team. Despite his deep experience, John is approachable and genuinely cheerful, making him a pleasure to work with. When he’s not keeping things running behind the scenes, you’ll likely find him following his favorite sports teams—he’s a true sports fanatic. His knowledge, positive attitude, and team-first approach make him an important part of the Ken’s Home Services family.
Laurel Burt
SR. ACCOUNTANT
Meet Laurel
Laurel is someone who consistently goes above and beyond to make sure things get done right. She brings kindness and thoughtfulness to everything she does, while also having a unique ability to see both the big picture and the smallest details. Whether she’s keeping operations moving smoothly or making sure the numbers and details are in order, Laurel approaches her work with care and dedication. Her reliability, attention to detail, and willingness to help wherever she’s needed make her an invaluable part of the Ken’s Home Services team.
Jason Hartwell
DISPATCH
Meet Jason
Jason brings energy and enthusiasm to everything he does. He’s loyal, dependable, and the kind of person who doesn’t just talk about getting things done—he makes it happen. Whether he’s helping a customer, coordinating with the team, or finding a solution to keep things moving, Jason is always ready to jump in and help. His positive attitude, dedication, and ability to make things happen make him an important part of the Ken’s Home Services team.
Our Core Values
At Ken’s Home Services, we believe great service starts with genuinely caring about people. Our Christian faith is at the heart of who we are and how we serve. We believe we are called to serve others with humility, honesty, kindness, and integrity—and to treat every person we encounter with the respect they deserve.
When you invite us into your home, you’re trusting us with more than a plumbing or HVAC problem. You’re trusting us with your home, your family, and your peace of mind. That’s why we treat every home as if it were our own, taking pride in our work and doing our best to leave things better than we found them.
Our growth is built on values that guide everything we do:
- Serve With a Servant’s Heart: We believe our work is an opportunity to serve others. We approach every customer, every home, and every job with humility, compassion, and a genuine desire to help.
- Treat Your Home Like Our Own: We respect your home and your property. We work carefully, communicate openly, and take pride in leaving your home clean and cared for.
- Do the Right Thing: Our faith calls us to live and work with honesty and integrity. We believe in giving straightforward recommendations, treating people fairly, and doing what’s right—even when it isn’t the easiest choice.
- Care About People: People matter. We strive to treat our customers, team members, and community with kindness, respect, patience, and compassion.
- Take Pride in Our Work: We believe details matter. From the quality of our workmanship to the way we interact with you, we strive to do every job with excellence and care.
- Always Keep Improving: We’re committed to learning, growing, and continually finding better ways to serve our customers and strengthen our team.
We proudly serve homeowners throughout the Kansas City metro area with trusted plumbing, heating, and cooling services.
Our goal is simple: to make caring for your home easier while providing service you can trust. Whether you need a repair, maintenance, or a larger home service project, you can count on Ken’s to show up with professionalism, honesty, and a servant’s heart—and to treat your home with the same care we would give our own.
From our family to yours, thank you for trusting Ken’s with your home.
You’ll be glad you called Ken’s!
★★★★★
What our customers are saying
Real reviews from homeowners across the Kansas City Metro.
HOME SERVICE PLAN
Protect Your Home
For just $17.50/month
Protect your plumbing, heating, and cooling systems with affordable preventative maintenance designed to reduce unexpected breakdowns, improve efficiency, and help extend the life of your home’s most important equipment. Ken’s Home Service Plan makes it easy to protect your investment all year long. As a Home Service Plan member, you’ll enjoy exclusive benefits including:
- Priority Scheduling
- 12% Off Repairs & Services
- Convenient Auto-Renewal
- Year-Round Peace of Mind
Licensed professionals you can trust in your home.
Prompt, reliable service when you need it most.
Honest pricing with no hidden fees or surprises.
We stand behind every service we provide.
Proudly Serving
KANSAS CITY METRO PLUMBING & HVAC SERVICE AREA
Serving homeowners throughout the Kansas City metro with dependable plumbing, heating, and cooling services. We proudly serve Overland Park, Olathe, Shawnee, Lenexa, Blue Springs, Pleasant Hill, Paola, and surrounding communities.
Not sure if you’re in our service area?
Call (913) 363-0323—we’re happy to help.
PLUMBING, HEATING & COOLING SERVICES
From plumbing and drain cleaning to heating and cooling, our knowledgeable team provides dependable service throughout the Kansas City metro.