FAQ -

FAQ

Answers to frequently asked home service questions

Plumbing

What is drain cleaning?

Drain cleaning is a process that involves removing clogs and buildup from your drains and sewer lines. Our experienced drain technicians use advanced techniques to clear blockages and restore optimal flow.

Two Primary Methods of Drain Cleaning:

Intensive Cleaning: This method involves using a powerful machine with rotating chains to scrape the inside of your pipes, removing stubborn buildup, clogs and tree roots.
Hydro Jetting: A high-pressure water jet is used to blast away debris and grease, leaving your pipes clean and free-flowing.

How do I know if my drain needs cleaning?

Knowing when to schedule professional drain cleaning can prevent minor issues from turning into major headaches. Here are signs that it’s time to call a professional:

Slow Drains: If water takes longer than usual to drain from your sink, shower, or tub, it could indicate a buildup of soap scum, hair, grease, or other debris inside your pipes.
Recurring Clogs: Dealing with the same clogged drain over and over? This suggests a deeper blockage that a quick fix like plunging can’t solve. A professional cleaning can remove stubborn buildup.
Unpleasant Odors: Foul smells coming from your drains often signal a blockage of rotting food, grease, or other debris that needs to be addressed before it worsens.
Gurgling Noises: Strange sounds like gurgling or bubbling when water drains may indicate trapped air caused by partial blockages, which can worsen over time if not cleaned out.
Back-Ups in Multiple Fixtures: If water starts backing up in sinks, tubs, or showers when you flush the toilet, it’s a sign of a deeper clog in your main sewer line that needs immediate attention.
Overflowing Toilets: When your toilet overflows despite normal use or regular plunging doesn’t fix the issue, it may be time for a comprehensive drain cleaning to clear the blockage causing the overflow.
Water Pooling Around Floor Drains: If you notice water pooling or slow draining around your basement floor drains, this could indicate a clog in your main sewer line, requiring professional cleaning.

Ignoring these signs can lead to more severe problems, like water damage or costly repairs. Scheduling a drain cleaning service as soon as you notice these symptoms can save you time, money, and stress in the long run.

If you’re experiencing any of these symptoms, give us a call at (913) 363-0323 and we’ll help get things flowing again.

What causes clogged drains?

Your home has two drain line types. Each serves a different purpose and tends to get clogged by different things:

Branch Lines are the smaller pipes that connect to your fixtures, like sinks, toilets, and showers. These lines carry wastewater to the Main Line.
The Main Line (also called the Main Sewer Line) is the larger pipe that runs beneath your home. It collects wastewater from all the branch lines and carries it to the city sewer system.

Common Causes of Branch Line Clogs Include:

Hair, Makeup, and Soap Scum: These substances can accumulate in shower and bathroom sink drains, leading to slow drainage.
Food Particles and Grease: Kitchen sink drains are prone to clogs from food particles and grease, especially from cooking oils and fats.

Common Causes of Main Line Clogs Include:

Tree Root Intrusion: Over time, tree roots can penetrate sewer pipes, causing significant blockages.
Grease and Oil: These substances can solidify and accumulate in the main sewer line.
Foreign Objects: Items like toys, “flushable” wipes, or feminine hygiene products that get flushed down the toilet can cause clogs.

Benefits of professional drain cleaning services

Choosing professional drain cleaning offers long-term advantages for your plumbing system:

Prevents Future Clogs: Expert methods like hydro jetting and intensive cleaning remove deep blockages and buildup, reducing the risk of recurring clogs and slow drains.
Improves Drain Efficiency: Clear pipes allow water to flow freely, preventing backups and enhancing overall drainage.
Eliminates Odors: Professional cleaning removes trapped debris that causes unpleasant smells, keeping your home fresh.
Extends Pipe Lifespan: Regular cleaning reduces buildup that can corrode pipes, preventing leaks and prolonging the life of your plumbing system.
Prevents Water Damage: Clearing blockages reduces the risk of backups, overflowing toilets, and potential water damage to your home.
Saves Money: Routine drain cleaning helps avoid costly emergency repairs by tackling issues before they escalate.
Safe and Effective: Professional drain cleaning tools and techniques are more effective and safer for your pipes than chemical cleaners.

With Ken’s expert drain cleaning services, you get a thorough, safe solution to keep your plumbing flowing smoothly and efficiently.

What causes major drain clogs?

Understanding what leads to major drain clogs can help you prevent them in the future. Here are some of the most common culprits:

Grease and Food Particles: Pouring grease, oil, and food scraps down the kitchen sink can cause a sticky buildup that traps other debris, eventually leading to a blockage.
Hair and Soap Scum: Hair and soap residue are notorious for clogging shower and bathroom drains, forming thick clumps that slow down water flow.
Foreign Objects: Items like wipes, paper towels, cotton swabs, and even “flushable” products can easily get stuck in your pipes, causing significant clogs in toilets and drains.
Mineral Buildup: Hard water can leave mineral deposits inside your pipes, gradually narrowing the space for water to flow and leading to blockages.
Tree Roots: Roots from nearby trees can infiltrate underground sewer lines, growing inside the pipes and creating serious obstructions.
Non-Biodegradable Waste: Flushing items like dental floss, feminine hygiene products, and plastic can cause severe blockages, as these materials do not break down easily.

What can drain cleaning services fix?

Professional drain cleaning can address a variety of common plumbing problems, including:

Grease and food buildup in kitchen sinks
Hair clogs in shower and bathroom drains
Soap scum and mineral deposits in pipes
Tree roots intruding into sewer lines
Sludge and debris in main sewer lines

How long do drain cleaning solutions last?

The longevity of drain cleaning results depends on several factors, like the condition of your pipes, the type of blockage, and household usage. Professional drain cleaning is designed to restore proper flow and eliminate buildup, providing immediate relief from clogs and slow drains. While drain cleaning effectively clears out debris, it’s important to remember that ongoing maintenance may be needed to keep your plumbing in top shape.

The Ken’s Home Service Plan makes ongoing plumbing maintenance easier. Enjoy priority scheduling, exclusive savings, and added peace of mind for just $17.50/month. If your drains are slowing down or you’re noticing recurring issues, don’t wait for a bigger problem—call Ken’s Home Services today at 913-363-0323 and let our team help keep your plumbing flowing smoothly!

Can I clean my own drain?

While it might be tempting to grab a bottle of chemical drain cleaner for a quick fix, these harsh products can actually do more harm than good. Chemical cleaners are designed to dissolve clogs, but they can also eat away at your pipes, especially if used frequently. Over time, this can lead to weakened pipes, leaks, and costly repairs.

Professional drain cleaning uses safe, effective methods like hydro jetting and mechanical tools that thoroughly remove blockages without damaging your plumbing. By trusting Ken’s expert technicians, you’ll get a lasting solution that protects your pipes and keeps your drains flowing smoothly.

What are the most common plumbing issues in Kansas City homes?

Plumbing problems can range from minor annoyances to full-scale emergencies. The most common issues Kansas City homeowners deal with include:

Leaky faucets and pipes – Wasting water and increasing your bills
Clogged drains – Leading to backups and slow drainage
Low water pressure – Making showers and daily tasks frustrating
Running toilets – Driving up water usage
Water heater problems – No hot water or inconsistent temperatures

Ignoring these issues can lead to bigger (and costlier) problems. At Ken’s Home Services, our licensed plumbers provide expert diagnosis and lasting repairs, all backed by a Lifetime Warranty on recommended repairs.

How do I know if I need a plumbing repair or a full replacement?

It depends on the severity and frequency of the issue. A small leak or a one-time clog may just need a repair, but if you’re dealing with frequent backups, corroded pipes, or a failing water heater, a replacement might be more cost-effective in the long run.

Our expert plumbers will provide an honest assessment and upfront pricing, so you know exactly what’s needed—nothing more, nothing less.

How quickly can a plumber fix my plumbing issue?

We understand that some plumbing issues can’t wait. A clogged drain or a leaky pipe needs attention fast, so Ken’s Home Services offers same-day and emergency plumbing repairs to get your home back to normal ASAP.

Our team arrives on time, ready to diagnose and fix the issue efficiently. We’re known for our fast response, professional service, and top-rated customer care across the Kansas City Metro.

How can I prevent plumbing problems in my home?

Regular maintenance is one of the best ways to avoid unexpected plumbing repairs. Here’s what you can do:

Watch what goes down your drains – Avoid grease, coffee grounds, and non-flushable items.
Check for leaks – Small drips can lead to costly water damage if left untreated.
Maintain your water heater – Flushing it annually helps prevent sediment buildup and extends its lifespan.
Schedule professional plumbing inspections – Routine inspections help catch small issues before they turn into expensive repairs.

Want even greater peace of mind? Join the Ken’s Home Service Plan! Members receive annual plumbing inspections, priority scheduling, exclusive savings, and preventative maintenance designed to help keep your home’s plumbing system running at its best.

Need plumbing repair in the Kansas City metro? Call Ken’s Home Services at (913) 363-0323 today! We provide upfront pricing, expert service, and a Lifetime Warranty on recommended repairs.

How do I know if my sewer line needs cleaning?

Slow drains, recurring clogs, gurgling toilets, sewage odors, or wastewater backing up can all indicate a sewer line blockage. If you’re experiencing these issues, Ken’s Home Services can inspect your sewer line and determine whether professional sewer line cleaning is needed.

What is a sewer camera inspection?

A sewer camera inspection uses a specialized waterproof camera to look inside your sewer line. The camera allows our technicians to identify blockages, cracks, tree root intrusion, corrosion, or other damage without having to dig up your yard.

How long does a sewer camera inspection take?

The length of a sewer camera inspection depends on the accessibility and condition of the sewer line. Our experienced technicians can inspect the line, identify potential problems, and explain what they find so you can make an informed decision about next steps.

What can cause a sewer line to become clogged?

Sewer lines can become clogged by grease and debris, excessive paper products, tree roots, mineral buildup, damaged pipes, or objects that should not enter the plumbing system. A sewer camera inspection can help determine what is causing a recurring blockage.

How often should sewer lines be cleaned?

There isn’t one schedule that works for every home. Factors such as the age and condition of your sewer line, tree roots, pipe material, and household usage can affect how often cleaning is needed. Ken’s Home Services can evaluate your system and recommend the right maintenance schedule to help keep your sewer line flowing properly.

For added peace of mind, the Ken’s Home Service Plan includes priority scheduling and exclusive savings, making it easier to stay on top of routine plumbing maintenance. For just $17.50/month, it’s a simple way to help keep your home’s plumbing in good shape.

Call Ken’s Home Services at 913-363-0323 to learn more about the Home Service Plan or schedule your sewer service.

Do I need a sewer camera inspection before buying a home?

A sewer camera inspection can provide valuable information about the condition of a home’s sewer line, particularly for older homes or properties with mature trees. Identifying potential sewer problems before purchasing a home can help you better understand possible future repair needs.

Call Ken’s Home Services at 913-363-0323 to schedule your sewer service.

What Is Rooter Service?

The term “rooter” comes from one of the most common causes of stubborn sewer line clogs: tree roots. Over time, roots can grow into sewer pipes through small cracks or joints, creating serious blockages and potentially damaging the line. A professional rooter machine uses a powerful motor and cutting head to break through and remove these intrusive roots, helping restore proper flow through your sewer line.

Rooter vs. Regular Drain Snake

While both tools are designed to clear clogs, they differ in their power and intended use.

Regular Drain Snake: These smaller tools are commonly used for minor clogs in sinks, tubs, and toilets. They can break through and remove everyday buildup such as hair, food particles, and other debris.
Rooter: A rooter is a larger, motorized tool designed to tackle tougher clogs, especially those caused by tree roots or heavy buildup in sewer lines. Its powerful motor and cutting head can break through stubborn blockages and help restore proper flow.

Why You Might Need Rooter Service?

A rooter service can be a lifesaver when you’re dealing with stubborn or recurring clogs. Here are some common signs that it may be time to call Ken’s Home Services for professional rooter service:

Persistent Clogs: If you’re constantly dealing with slow drains or recurring backups, a rooter service can help clear stubborn blockages.
Gurgling Sounds: Strange gurgling noises from your drains can indicate a partial blockage in your plumbing or sewer line.
Foul Odors: Unpleasant smells coming from your drains may signal a serious clog or sewer line problem.
Multiple Clogged Drains: When several drains throughout your home are affected at the same time, the issue may be in your main sewer line.
Tree Root Intrusion: Tree roots can grow into sewer pipes over time, causing significant blockages and potential damage—especially around older homes with mature landscaping.

What Are the Benefits of Rooter Service?

Effective Clog Removal: Rooters can break through and remove stubborn clogs caused by hair, grease, debris, and invasive tree roots.
Preventative Maintenance: Professional rooter service can help keep your sewer lines flowing properly and reduce the likelihood of recurring clogs.
Reduced Risk of Sewer Backup: Clearing blockages can help reduce the risk of sewage backups that may lead to costly damage and unpleasant cleanup.

Don’t wait for a stubborn clog or sewer backup to become a major headache. With Ken’s Home Service Plan, you can take a proactive approach to maintaining your home’s plumbing system. Regular professional maintenance can help catch potential issues early, keep your drains and sewer lines flowing properly, and give you greater peace of mind.

Ask about our Home Service Plan and find out how simple preventative plumbing care can be. Call (913) 363-0323 to learn more or to schedule your rooter service.

Is Rooter Service the Right Solution?

While rooter service is an effective solution for many common plumbing issues, it’s important to know when it’s the best option for your situation.

Rooter service is a great option for:

Clogs caused by hair, food particles, or small objects: The powerful rotating cable of a rooter can break through and remove many types of stubborn clogs.
Tree root intrusion: Rooters are designed to cut through and remove tree roots that have grown into sewer pipes.
Minor blockages in main sewer lines: For less severe main line blockages, rooter service can often restore proper flow.

However, rooter service may not be the best option for:

Severe main line clogs: More serious blockages or heavy buildup may require professional drain cleaning or hydro-jetting. These methods use specialized equipment to thoroughly clean the inside of your pipes and remove stubborn debris.
Frequent clogs: Recurring clogs may point to an underlying plumbing problem, such as a damaged, misaligned, or deteriorating sewer line. In these cases, our professional plumbers can inspect your system, identify the cause, and recommend the right solution.

What is a rooter?

A rooter is a powerful plumbing tool used to clear clogs from drains and sewer lines. Equipped with a long, flexible cable and a rotating head, it can break up and remove stubborn blockages caused by hair, grease, or tree roots.

What happens during a rooter service?

A rooter service is a professional plumbing procedure that uses specialized equipment to clear stubborn clogs from drains and sewer lines. When you call Ken’s Home Services, here’s what you can typically expect:

Inspection: A Ken’s Home Services technician will assess the problem, determine the location of the blockage, and evaluate the condition of the affected line.
Rooter Insertion: A flexible, motorized cable with a specialized cutting head is carefully inserted into the drain or sewer line.
Clog Removal: As the cable moves through the pipe, the rotating cutting head breaks apart and removes the blockage, which may include hair, grease, debris, or invasive tree roots.
Clearing the Line: The technician continues working through the affected section until the blockage is cleared and proper flow is restored.
Final Inspection: Depending on the situation, Ken’s Home Services may recommend a camera inspection to verify that the line is clear and check for underlying issues that could cause future problems.

How do tree roots get into my sewer line?

Tree roots are relentless in their search for water and nutrients. They can sense moisture and nutrients in your sewer line, even through tiny cracks or joints in the pipe. Once they find a way in, they can grow rapidly, causing significant damage to your plumbing system.

Here’s how it happens:

Attraction to Moisture: Tree roots are drawn to the moisture and nutrients found in wastewater.
Penetration: Roots can enter the sewer line through cracks, joints, or damaged areas in the pipe.
Growth and Damage: Once inside, the roots can grow and expand, blocking the flow of wastewater and potentially causing structural damage to the pipe.

To help prevent tree root intrusion, it’s important to maintain your sewer line and address potential issues early. Regular inspections and maintenance can help identify problems before they turn into costly repairs.

Don’t wait until tree roots cause a major blockage or sewer backup. Ken’s Home Service Plan provides a proactive approach to maintaining your home’s plumbing system and catching potential issues before they become bigger problems.

Protect your plumbing and enjoy greater peace of mind. Call Ken’s Home Services at (913) 363-0323 to learn more about our Home Service Plan or schedule your service today!

Can I perform rooter service myself?

While it’s possible to attempt a DIY rooter service with a rented or purchased drain snake, it’s generally best to leave this type of work to the professionals.

Specialized Equipment: Ken’s Home Services technicians have access to professional-grade equipment and the experience needed to safely tackle stubborn clogs and sewer line blockages.
Risk of Damage: Improper use of a drain snake can damage pipes or make an existing plumbing problem worse.
Hidden Issues: A seemingly simple clog could be a symptom of a more serious issue, such as a broken pipe, damaged sewer line, or collapsed section of pipe.

For most homeowners, professional rooter service is the safest and most effective choice. Ken’s Home Services can diagnose the problem, determine the right solution, and get your plumbing flowing properly again.

When should I call Ken's Home Services for professional rooter services in the Kansas City Metro?

You should consider calling Ken’s Home Services for professional rooter service if you notice any of these warning signs:

Persistent Clogs: If you’re frequently dealing with slow drains or recurring backups, a rooter service can help clear stubborn blockages.
Gurgling Sounds: Strange noises coming from your drains can indicate a partial blockage in your plumbing or sewer line.
Foul Odors: Unpleasant smells coming from your drains may signal a serious clog or sewer line issue.
Multiple Clogged Drains: If several drains in your home are affected at the same time, the problem may be located in the main sewer line.
Sewage Backups: A severe blockage can cause wastewater to back up into your home and requires prompt professional attention.

Not sure whether rooter service is the right solution? Ken’s Home Services can assess your plumbing system, identify the cause of the problem, and recommend the most appropriate solution. Call (913) 363-0323 to schedule service.

How do I know if my water heater needs to be repaired or replaced?

Signs such as leaking, rusty water, unusual noises, inconsistent water temperature, or frequent repairs may indicate your water heater needs attention. Ken’s Home Services can inspect your system and help determine whether repair or replacement makes the most sense.

How long does a water heater typically last?

Traditional tank water heaters typically last around 8–12 years, while tankless models can often last longer with proper maintenance. Regular professional service can help extend the life of your system.

Want to help protect your investment? The Ken’s Home Service Plan provides priority scheduling, exclusive savings, and added peace of mind for just $17.50/month. Regular maintenance can help catch potential issues early and keep your plumbing and water heater running efficiently.

Call Ken’s Home Services today at (913)-363-0323 to learn more about the Home Service Plan or schedule your water heater service.

Why is my water heater leaking?

A leaking water heater can be caused by a loose connection, faulty valve, corrosion, or a damaged tank. Because some leaks can lead to significant water damage, it’s best to have the issue inspected promptly.

Why isn't my water heater producing enough hot water?

Insufficient hot water can be caused by a failing heating element, thermostat issues, sediment buildup, an undersized water heater, or other problems. A professional inspection can identify the cause and determine the best solution.

How long does water heater installation take?

Many standard water heater replacements can be completed in a few hours. Installation time can vary depending on the type of water heater, location, plumbing configuration, and whether any upgrades are needed.

Our expert plumbers will provide an honest assessment and upfront pricing, so you know exactly what’s needed—nothing more, nothing less.

Need water heater installation in the Kansas City metro? Call Ken’s Home Services at (913) 363-0323 today! We provide upfront pricing, expert service, and a Lifetime Warranty on recommended repairs.

What type of water heater is best for my home?

The right water heater depends on your household’s hot water needs, available space, budget, and energy preferences. Ken’s can help you compare traditional tank and tankless options and choose a system that fits your home.

How often should my water heater be serviced?

Regular maintenance can help improve efficiency, identify potential problems early, and extend the life of your water heater. Your home’s water quality, usage, and type of system can determine how often service is recommended.

Need water heater repair in the Kansas City metro? Call Ken’s Home Services at (913) 363-0323 today! We provide upfront pricing, expert service, and a Lifetime Warranty on recommended repairs.

How do I know if I have a gas leak?

A gas leak isn’t always obvious, but there are several warning signs to watch for:

Rotten egg smell — a strong sulfur-like odor
Hissing sounds near gas lines or appliances
Dead or dying plants in one area of your yard
Dizziness, nausea, or headaches inside your home
An unexplained spike in your gas bill

If you notice any of these signs, leave your home immediately and get to a safe location before making a call. Ken’s Home Services can inspect your gas line and make the necessary repairs to help keep your home and family safe.

How much does it cost to repair a gas line in the Kansas City Metro?

The cost of gas line repair can vary depending on several factors, including:

The severity of the damage — from a small leak to a full pipe replacement
The location of the gas line — underground lines may require different repairs than lines inside the home
Permit requirements — local requirements may apply depending on the type and location of the work

At Ken’s Home Services, we believe in upfront, transparent pricing with no surprises. Our team can assess the issue, explain your repair options, and provide an accurate estimate before work begins.

Contact Ken’s Home Services today for a professional gas line assessment and repair estimate at (913) 363-0323.

How long does a gas line repair take?

Depending on the complexity of the job, most gas line repairs can be completed within a few hours to a full day. However, if permits or inspections are required, the process may take longer. Ken’s Home Services will work efficiently to complete the necessary repairs and help ensure your gas system is safe and up to code.

Can I repair a gas line myself?

No. Gas line repairs should always be handled by a licensed professional to help ensure the work is completed safely and according to local codes. Attempting a DIY repair can create serious hazards, including gas leaks, fire, explosions, or carbon monoxide exposure.

Ken’s Home Services has the experience and expertise to handle gas line inspections and repairs safely and properly. If you suspect a gas line issue, don’t take chances—call Ken’s Home Services at (913) 363-0323.

Heating

How much does heating repair cost in the Kansas City Metro?

The cost of heating repair can vary depending on several factors, including:

Your type of heating system — such as a furnace, heat pump, or boiler
The problem your system is experiencing — from faulty ignitors and sensors to blower motor or electrical issues
The age and condition of your heating system
The complexity of the repair and whether replacement parts are needed

At Ken’s Home Services, we’ll diagnose the issue and explain your repair options before any work begins. You’ll receive clear, honest pricing so you know what to expect—without hidden fees or surprise charges.

Why is my furnace running but not producing heat?

If your furnace is running but your home still isn’t getting warm, several issues could be to blame:

A dirty or clogged air filter restricting airflow through your system
Thermostat problems preventing your furnace from responding properly to the temperature setting
Ignition or pilot light issues keeping the furnace from producing heat
Blower motor problems preventing warm air from circulating through your home
Ductwork issues allowing heated air to escape before it reaches your living spaces

Some heating problems are simple to resolve, while others require professional diagnosis. If your furnace isn’t heating properly, Ken’s Home Services can identify the problem and recommend the right repair to get your home comfortable again.

When should you call for boiler repair?

Boilers can provide reliable heat for years, but problems can develop over time. If you notice any of these warning signs, it may be time to have your boiler inspected:

No heat or hot water — could point to an issue with the thermostat, pump, valve, or other components
Unusual noises — banging, gurgling, whistling, or rumbling can indicate trapped air, low water pressure, or other system problems
Water or pressure leaks — leaks should be addressed promptly to help prevent damage to your home
Uneven heating — cold radiators or rooms that aren’t warming properly may signal an issue with your boiler or heating system

If your boiler isn’t working the way it should, Ken’s Home Services can diagnose the problem and recommend the appropriate repair to restore reliable heat and comfort to your home.

Call (913) 363-0323 today!

Should I repair or replace my heating system?

When your heating system starts having problems, you may wonder whether it’s better to repair it or invest in a new system. A few factors can help you make the right decision:

Age of your system: Furnaces generally last around 15–20 years, while boilers can last 20 years or more with proper maintenance. If your system is nearing the end of its expected lifespan, replacement may make more sense.
Frequency of repairs: If you’re dealing with repeated breakdowns or expensive repairs, replacing an aging system could be a more reliable and cost-effective option.
Energy efficiency: Older heating systems may use more energy to keep your home comfortable. A newer, high-efficiency system can improve performance and potentially lower your heating costs.
Cost of the repair: When a major repair approaches a significant portion of the cost of a new system, replacement may be worth considering.

At Ken’s Home Services, we’ll evaluate your heating system and explain your options honestly. Whether a repair makes sense or it’s time to consider replacement, we’ll help you choose the solution that fits your home and budget.

What can I check before calling for heating repair?

Before calling for heating repair, there are a few simple things you can safely check yourself:

Check your thermostat — Make sure it’s set to “Heat,” the temperature is set correctly, and the batteries are working if applicable.
Replace a dirty air filter — A clogged filter can restrict airflow and make your furnace work harder or shut down.
Check the circuit breaker — If your furnace isn’t running at all, make sure the breaker hasn’t been tripped.
Keep vents and registers clear — Furniture, rugs, or other items blocking vents can limit airflow and make it harder to heat your home.
Check for obvious issues — Look around your heating system for unusual noises, odors, leaks, or other signs that something isn’t working properly.

If these basic checks don’t solve the problem, it’s best to have a professional take a look. Heating systems involve electrical, gas, and combustion components that can create serious safety risks when improperly handled. Ken’s Home Services can diagnose the issue and get your heating system back to working safely and reliably. Call (913) 363-0323 today!

How often should I have my heating system serviced?

To keep your heating system running safely, reliably, and efficiently, annual maintenance is a smart investment:

Furnaces — Schedule maintenance once a year, preferably before the heating season begins.
Boilers — Annual service helps check for leaks, pressure problems, corrosion, and other potential issues.

Regular maintenance can help extend the life of your heating system, improve efficiency, and catch small problems before they turn into costly repairs. Ken’s Home Services can help keep your heating system ready for Kansas City’s coldest days.

For even more peace of mind, consider the Ken’s Home Service Plan for just $17.50 per month. It’s an easy way to stay on top of routine maintenance and help protect your home’s essential systems. Call Ken’s Home Services at (913) 363-0323 to learn more about the plan and its benefits.

How much does furnace repair cost in the Kansas City Metro?

Furnace repair costs can vary depending on the issue, the age and condition of your system, and the parts or labor required. Ken’s Home Services provides clear, upfront pricing after evaluating your furnace, so you’ll understand the recommended repair and cost before any work begins. Whether it’s a minor repair or a more involved issue, our goal is to provide an honest solution that fits your home’s needs and budget—with no surprises.

Why is my furnace running but not producing heat?

If your furnace is running but your home still isn’t getting warm, several issues could be to blame:

A dirty or clogged air filter restricting airflow through your system
Thermostat problems preventing your furnace from responding properly to the temperature setting
Ignition or pilot light issues keeping the furnace from producing heat
Blower motor problems preventing warm air from circulating through your home
Ductwork issues allowing heated air to escape before it reaches your living spaces

Why won't my furnace turn on?

A furnace that won’t start can be caused by several issues, including a tripped circuit breaker, thermostat problem, or restricted airflow from a dirty filter. Before calling for service, make sure your thermostat is set to “heat” and check that the furnace’s circuit breaker hasn’t tripped. If everything appears to be working but your furnace still won’t turn on, it’s time to call a professional. Ken’s Home Services can diagnose the problem and get your heat back up and running so you stay comfortable throughout the Kansas City winter.

Should I repair or replace my furnace?

When your heating system starts having problems, you may wonder whether it’s better to repair it or invest in a new system. A few factors can help you make the right decision:

Age of your system: Furnaces generally last around 15–20 years, while boilers can last 20 years or more with proper maintenance. If your system is nearing the end of its expected lifespan, replacement may make more sense.
Frequency of repairs: If you’re dealing with repeated breakdowns or expensive repairs, replacing an aging system could be a more reliable and cost-effective option.
Energy efficiency: Older heating systems may use more energy to keep your home comfortable. A newer, high-efficiency system can improve performance and potentially lower your heating costs.
Cost of the repair: When a major repair approaches a significant portion of the cost of a new system, replacement may be worth considering.

What can I check before calling for furnace repair?

Before calling for heating repair, there are a few simple things you can safely check yourself:

Check your thermostat — Make sure it’s set to “Heat,” the temperature is set correctly, and the batteries are working if applicable.
Replace a dirty air filter — A clogged filter can restrict airflow and make your furnace work harder or shut down.
Check the circuit breaker — If your furnace isn’t running at all, make sure the breaker hasn’t been tripped.
Keep vents and registers clear — Furniture, rugs, or other items blocking vents can limit airflow and make it harder to heat your home.
Check for obvious issues — Look around your heating system for unusual noises, odors, leaks, or other signs that something isn’t working properly.

How often should I schedule furnace maintenance?

To keep your heating system running safely, reliably, and efficiently, annual maintenance is a smart investment:

Furnaces — Schedule maintenance once a year, preferably before the heating season begins.
Boilers — Annual service helps check for leaks, pressure problems, corrosion, and other potential issues.

How much does cost to install a furnace in the Kansas City Metro?

The cost of a new furnace installation can vary depending on factors such as the type and size of the furnace, your home’s heating needs, existing HVAC equipment, and any additional modifications or upgrades required.

Ken’s Home Services provides personalized recommendations and clear, upfront pricing so you understand your options and the investment involved before installation begins. We’ll help you find a furnace that fits your home, comfort needs, and budget while providing professional installation you can count on throughout the Kansas City Metro.

How long does it take to install a furnace?

A standard furnace installation can often be completed within 4 to 8 hours, although the exact timeline depends on your home, the equipment being installed, and whether additional work—such as ductwork modifications—is needed.

Ken’s Home Services works efficiently while taking the time to complete the installation properly. Once your new furnace is installed, our technicians will test the system, verify that it’s operating correctly, and walk you through its basic features and operation so you can enjoy reliable comfort in your home.

Should I repair or replace my furnace?

When your heating system starts having problems, you may wonder whether it’s better to repair it or invest in a new system. A few factors can help you make the right decision:

Age of your system: Furnaces generally last around 15–20 years, while boilers can last 20 years or more with proper maintenance. If your system is nearing the end of its expected lifespan, replacement may make more sense.
Frequency of repairs: If you’re dealing with repeated breakdowns or expensive repairs, replacing an aging system could be a more reliable and cost-effective option.
Energy efficiency: Older heating systems may use more energy to keep your home comfortable. A newer, high-efficiency system can improve performance and potentially lower your heating costs.
Cost of the repair: When a major repair approaches a significant portion of the cost of a new system, replacement may be worth considering.

What are common signs that you should replace your furnace?

If your furnace is showing signs of age or declining performance, replacement may be worth considering. Common warning signs include:

Your furnace is more than 15 years old.
Uneven heating: Some rooms are consistently warmer or colder than others.
Rising energy bills: Your furnace may be losing efficiency as it ages.
Frequent repairs: Repeated breakdowns or costly repairs can make replacement a better long-term investment.
Unusual noises: Banging, rattling, screeching, or other new sounds may indicate worn or failing components.

If you’re experiencing any of these issues, Ken’s Home Services can evaluate your existing furnace and help you determine whether repair or replacement makes the most sense for your home. We’ll explain your options and help you find a heating solution that fits your comfort needs and budget.

What can I check before calling for furnace repair?

Before calling for heating repair, there are a few simple things you can safely check yourself:

Check your thermostat — Make sure it’s set to “Heat,” the temperature is set correctly, and the batteries are working if applicable.
Replace a dirty air filter — A clogged filter can restrict airflow and make your furnace work harder or shut down.
Check the circuit breaker — If your furnace isn’t running at all, make sure the breaker hasn’t been tripped.
Keep vents and registers clear — Furniture, rugs, or other items blocking vents can limit airflow and make it harder to heat your home.
Check for obvious issues — Look around your heating system for unusual noises, odors, leaks, or other signs that something isn’t working properly.

How often should I schedule furnace maintenance?

To keep your heating system running safely, reliably, and efficiently, annual maintenance is a smart investment:

Furnaces — Schedule maintenance once a year, preferably before the heating season begins.
Boilers — Annual service helps check for leaks, pressure problems, corrosion, and other potential issues.

How do I know if my heat pump needs repair?

Your heat pump may give you several warning signs when it’s not operating properly. Keep an eye out for:

Higher energy bills without an increase in usage
Weak or uneven airflow or inconsistent heating and cooling
Unusual noises such as banging, rattling, or screeching
Unusual odors, including musty or burning smells
Difficulty maintaining a consistent temperature

If you notice one or more of these signs, it may be time to call Ken’s Home Services for professional heat pump repair. Our HVAC technicians can identify the cause of the problem and recommend the right solution to restore reliable, efficient comfort in your Kansas City home.

Can I repair my heat pump myself?

While homeowners can handle simple maintenance tasks like replacing air filters, heat pump repairs are best left to a qualified professional. Modern heat pumps contain electrical components, refrigerant, sensors, and other specialized parts that require proper training and equipment to service safely.

Attempting a DIY repair could cause additional damage, create safety risks, or potentially affect your equipment warranty. Ken’s Home Services has the experience and expertise to properly diagnose and repair heat pump issues, helping you get your system back to reliable operation.

Should I repair or replace my heat pump?

Whether you should repair or replace your heat pump depends on several factors, including the system’s age, condition, repair history, and overall performance.

Repair may make sense: If your heat pump is relatively new, operating efficiently, and the problem is a minor or isolated issue, repairing the system may be the most practical option.
Replacement may be worth considering: If your heat pump is older, requires frequent repairs, has rising operating costs, or struggles to maintain comfortable temperatures, a new system may provide better long-term value.

Every home and heating system is different. Ken’s Home Services can evaluate your heat pump, explain your options, and help you determine whether repair or replacement makes the most sense for your Kansas City home.

What is a heat pump tune-up?

A heat pump tune-up is a professional maintenance service designed to make sure your system is operating safely, efficiently, and reliably. During a tune-up, a qualified technician can inspect important components such as the thermostat, electrical connections, airflow, and refrigerant levels, while identifying potential issues that may need attention.

Regular heat pump maintenance can help:

Extend the life of your system
Improve energy efficiency
Reduce the risk of unexpected breakdowns
Maintain consistent heating and cooling

Scheduling professional maintenance once a year can help protect your investment and keep your Kansas City home comfortable throughout the year.

For added peace of mind, ask about the Ken’s Home Service Plan for just $17.50 per month and learn how it can help you stay proactive with routine home system maintenance. Call (913) 363-0323 today!

How much does heat pump installation cost?

The cost of installing a heat pump can vary depending on factors such as your home’s size, the type and efficiency of system you choose, your existing HVAC setup, and whether additional modifications are needed. Ken’s Home Services provides clear, upfront pricing based on your home’s specific needs, so you’ll understand the recommended equipment, installation work, and total cost before moving forward—with no surprises.

Is a heat pump right for my home?

If you’re considering a heat pump, several factors can help determine whether it’s a good fit for your home and comfort needs:

Home Size: Heat pumps can be used in homes of many sizes. The right system size and capacity are important for efficient, consistent heating and cooling.
Kansas City Climate: Heat pumps can provide efficient year-round heating and cooling in the Kansas City area. Your home’s insulation, layout, and heating needs should be considered when selecting a system.
Existing HVAC System: If you’re replacing an aging furnace or air conditioner, a heat pump may provide an opportunity to combine heating and cooling into one system. Depending on your home and equipment, a dual-fuel setup may also be an option.

Ken’s Home Services can evaluate your home and help you determine whether a heat pump is the right choice for your Kansas City home.

Can a heat pump replace a furnace?

A heat pump can provide both heating and cooling for many Kansas City homes, but whether it can serve as your home’s only heating system depends on the specific equipment, home, and design conditions. During periods of very cold weather, some homeowners may prefer the added reliability of a dual-fuel system, which pairs a heat pump with a furnace.

In this setup, the heat pump provides efficient heating during milder temperatures, while the furnace can provide supplemental heat when outdoor temperatures drop or additional heating capacity is needed. This approach can offer a balance of energy efficiency and dependable winter comfort.

Ken’s Home Services can evaluate your home, existing HVAC system, and heating needs to help determine whether a heat pump, furnace, or dual-fuel system is the right choice for your Kansas City home.

Can a heat pump provide cooling?

Yes. A heat pump provides both heating and cooling, making it a year-round HVAC solution. During warmer months, the system operates much like a traditional air conditioner by moving heat out of your home to help keep indoor temperatures comfortable.

Because one heat pump can provide both heating and cooling, it may eliminate the need for separate heating and air conditioning equipment, depending on your home and existing HVAC setup. This can simplify your system while potentially improving energy efficiency and reducing equipment needs.

Ken’s Home Services can help you determine whether a heat pump is a good fit for year-round comfort in your Kansas City home.

Can a heat pump save me money?

A heat pump can potentially help lower your home’s energy costs, particularly because it provides both heating and cooling in one system. While the initial investment may be higher than some traditional HVAC options, heat pumps are designed to transfer heat rather than generate it, which can make them highly efficient.

For Kansas City homeowners, a heat pump can provide efficient heating during milder winter weather and efficient cooling during the summer. Depending on your home and system design, a dual-fuel setup with a heat pump and furnace can provide additional heating capacity during colder temperatures while allowing you to take advantage of heat pump efficiency when conditions are favorable.

Ken’s Home Services can help you compare your options and find a heating and cooling solution that fits your home, comfort needs, and budget.

How much does heating system installation cost in the Kansas City Metro?

The cost of a new heating system can vary depending on several factors, including the type and size of the system, its efficiency rating, and the complexity of the installation. Additional work, such as modifying ductwork or other components, can also affect the overall price. Ken’s Home Services can assess your home and provide clear, upfront pricing so you understand your options and know what to expect before installation begins.

How long does a heating system last?

Both furnaces and boilers can provide reliable comfort for many years when properly maintained, but their expected lifespans are different.

Furnaces: A typical furnace can last around 15 years with regular maintenance. Quality equipment that receives consistent tune-ups may last longer.
Boilers: Boilers often have a longer lifespan, commonly around 20–25 years when properly maintained and serviced.

If your heating system is approaching the end of its expected lifespan or you’re dealing with frequent repairs, replacement may make more sense than continuing to invest in an aging system. Ken’s Home Services can evaluate your heating system and help you determine whether repair or replacement is the better option for your Kansas City home. Call us now at (913) 363-0323.

Should I repair or replace my heating system?

When your heating system starts having problems, you may wonder whether it’s better to repair it or invest in a new system. A few factors can help you make the right decision:

Age of your system: Furnaces generally last around 15–20 years, while boilers can last 20 years or more with proper maintenance. If your system is nearing the end of its expected lifespan, replacement may make more sense.
Frequency of repairs: If you’re dealing with repeated breakdowns or expensive repairs, replacing an aging system could be a more reliable and cost-effective option.
Energy efficiency: Older heating systems may use more energy to keep your home comfortable. A newer, high-efficiency system can improve performance and potentially lower your heating costs.
Cost of the repair: When a major repair approaches a significant portion of the cost of a new system, replacement may be worth considering.

How long does it take to install a heating system?

Most heating installations can be completed within one to two days, depending on the type of system and the complexity of the installation. Projects that require additional work, such as new ductwork or modifications to existing plumbing, may take longer.

Ken’s Home Services will keep you informed throughout the process so you know what to expect and can plan accordingly. Our team works efficiently while taking the time to ensure your new heating system is installed properly and ready to provide reliable comfort.

What are the benefits of installing a high-efficiency heating system?

High-efficiency heating systems, including furnaces and boilers, can offer significant benefits for homeowners looking to improve comfort while managing energy costs.

Lower Energy Bills: Efficient systems use less fuel or energy to heat your home, which can help reduce monthly utility expenses.
Greater Efficiency: Modern high-efficiency equipment can provide more consistent heat while using energy more effectively.
Long-Term Savings: Although a high-efficiency system may cost more upfront, reduced energy consumption can provide savings over the life of the equipment.
Potential Rebates and Incentives: Depending on the equipment you choose and current programs available, you may qualify for rebates or tax incentives that can help offset installation costs.

Ken’s Home Services can help you compare heating system options and determine which combination of efficiency, comfort, and cost makes the most sense for your Kansas City home.

Cooling

How much does A/C repair cost in the Kansas City Metro?

A/C repair costs can vary depending on the problem, the age and condition of your system, and the parts or labor required. Minor repairs, such as thermostat or electrical adjustments, may be less involved, while larger repairs, such as compressor or motor replacement, can require a greater investment.

Ken’s Home Services provides clear, upfront pricing after diagnosing the issue, so you’ll understand the recommended repair and cost before any work begins. We’ll explain your options and help you make an informed decision based on your home’s needs and budget.

What kinds of A/C repair does Ken's Home Services handle?

When your A/C isn’t performing properly, the cause can range from a simple maintenance issue to a more complex component failure. Ken’s Home Services can diagnose the problem and recommend the appropriate repair.

Refrigerant Leaks & Recharging – Low refrigerant can prevent your A/C from cooling properly. We can identify the source of a leak, make the necessary repair, and recharge the system to the manufacturer’s specifications.
Electrical & Thermostat Issues – Faulty wiring, sensors, capacitors, or a malfunctioning thermostat can cause your A/C to cycle improperly or stop working. Our technicians can pinpoint the issue and restore reliable operation.
Compressor & Motor Repairs – The compressor and motors are critical components of your air conditioning system. If one begins to fail, your A/C may struggle to cool your home or stop working altogether. We can evaluate the component and recommend the appropriate solution.
Frozen Coils & Dirty Condensers – Restricted airflow, dirty coils, or other issues can cause evaporator coils to freeze and reduce cooling performance. We can inspect, clean, and service your system to help restore proper airflow and efficiency.

Should I repair or replace my A/C system?

As an air conditioner gets older, it can become less efficient and require more frequent repairs. While every situation is different, the age and condition of your system can help determine whether repairing or replacing it makes the most sense.

As a general guideline:

Consider Repair: If your A/C is relatively new, operates efficiently, and the repair is minor or isolated, repairing the system may be the more practical choice.
Consider Replacement: If your A/C is 15 years or older, requires frequent repairs, has rising operating costs, or struggles to keep your home cool, replacing it with a newer, more efficient system may provide better long-term value.

Not sure which option is right for you? Ken’s Home Services can evaluate your A/C, explain your options, and help you make an informed decision. Call (913) 363-0323 to schedule an appointment.

What brands of A/C does Ken's Home Services Repair?

Ken’s Home Services can diagnose and repair many major A/C brands, including:

Amana
American Standard
Bryant
Carrier
Daikin
Goodman
Lennox
Rheem
Trane
And more!

No matter what brand of air conditioner you have, our experienced technicians can help diagnose the problem and recommend the right repair. If you’re unsure whether we service your specific brand, give us a call at (913) 363-0323.

How often should I have my A/C serviced?

For most Kansas City homeowners, it’s a good idea to have your air conditioning system professionally serviced once a year, ideally in the spring before the cooling season gets underway. Regular maintenance can help identify potential problems early, improve efficiency, and keep your system operating reliably when you need it most.

Routine maintenance can also help extend the life of your A/C and reduce the likelihood of unexpected breakdowns during the hottest days of summer.

For an easy way to stay proactive with your home’s HVAC maintenance, ask about the Ken’s Home Service Plan for just $17.50 per month. Call (913) 363-0323 to learn more or schedule your A/C maintenance.

How do I know when my mini-split needs repair?

If your ductless mini-split isn’t heating or cooling properly, has weak airflow, makes unusual noises, leaks water, develops ice, or causes your energy bills to increase, it may be time for professional service. These warning signs can indicate anything from a minor maintenance issue to a more significant system problem.

Addressing issues early can help prevent further damage, unexpected breakdowns, and potentially more expensive repairs or replacement. Ken’s Home Services can inspect your mini-split, identify the cause, and recommend the right solution for your Kansas City home. Call (913) 363-0323 to schedule service.

Why is my mini-split blowing warm air instead of cool?

If your ductless mini-split isn’t heating or cooling the way it should, several issues could be to blame, including a refrigerant leak, dirty air filter, restricted airflow, compressor problem, or incorrect thermostat setting. Start by checking that your thermostat is set to the correct mode and temperature.

If adjusting the settings doesn’t resolve the problem, Ken’s Home Services can diagnose your mini-split and determine what’s preventing it from operating properly. Our experienced HVAC technicians can recommend the appropriate repair to restore reliable comfort to your home.

Why does my mini-split keep turning on and off?

Short cycling occurs when your ductless mini-split frequently turns on and off instead of completing normal heating or cooling cycles. Common causes include a dirty filter, refrigerant problems, restricted airflow, or an improperly sized system. Frequent cycling puts additional strain on your equipment, can increase energy use, and may contribute to premature wear.

A professional inspection and tune-up can help identify the underlying cause and keep your system operating efficiently. For ongoing maintenance, ask about the Ken’s Home Service Plan for just $17.50 per month. Call (913) 363-0323 to learn more or schedule service.

Why is my mini-split leaking water?

Water leaking from your ductless mini-split can be caused by a clogged condensate drain line, dirty air filter, frozen evaporator coil, or another drainage issue. When moisture can’t drain properly, it may back up and leak into your home.

Ignoring a water leak can lead to water damage, mold growth, and additional damage to your HVAC system. Ken’s Home Services can inspect your mini-split, identify the source of the leak, and recommend the appropriate repair to get your system draining and operating properly again.

How much does mini-split repair cost in the Kansas City Metro?

The cost of ductless mini-split repair depends on the specific problem, parts required, system condition, and labor involved. A minor repair may be relatively simple, while issues involving major components can require a larger investment.

Ken’s Home Services provides clear, upfront pricing after diagnosing the problem, so you’ll know the recommended repair and cost before any work begins. No surprises—just honest recommendations based on your system’s needs.

What is indoor air quality?

Indoor Air Quality (IAQ) refers to the condition of the air inside your home and how it affects your comfort and well-being. Good indoor air quality means reducing unwanted airborne particles, allergens, pollutants, and other contaminants that can circulate throughout your home.

Poor indoor air quality can contribute to allergy symptoms, irritation, headaches, and general discomfort. Common contributors include dust, pet dander, excess humidity, inadequate filtration, and poor air circulation.

At Ken’s Home Services, we offer indoor air quality solutions such as whole-home air filtration, air purification, UV light systems, and humidifiers to help create a cleaner, more comfortable indoor environment. Our team can evaluate your home and recommend solutions based on your specific needs.

How do I know if my home’s air quality is poor?

Not sure if your home’s indoor air quality could be better? Certain signs may indicate that your HVAC system or indoor environment needs attention:

Increased allergy or respiratory symptoms
Frequent dust buildup throughout your home
Lingering musty or stale odors
Irritated eyes, throat, or skin
Dry or cracked skin associated with low indoor humidity
Excessive static electricity during the heating season

If you’re noticing these issues, an indoor air quality evaluation can help identify potential sources and solutions. Ken’s Home Services can assess your home’s HVAC system and recommend options such as air filtration, air purification, UV light systems, or whole-home humidification to help create a cleaner, more comfortable indoor environment.

How can I improve the air quality in my home?

Improving indoor air quality starts with identifying the factors affecting the air inside your home. Ken’s Home Services offers several solutions designed to address common indoor air quality concerns:

Electronic Air Cleaner Systems – Help capture airborne particles such as dust, pollen, and pet dander.
Air Purification Systems – Can help reduce certain airborne contaminants and support cleaner air throughout your home.
UV Light Air Purifiers – Use ultraviolet light technology to help reduce certain biological contaminants within your HVAC system.
Whole-Home Humidifiers – Add moisture to dry indoor air and help maintain a more comfortable humidity level during the heating season.

Every home is different, so the best solution depends on your HVAC system, indoor environment, and specific concerns. Ken’s Home Services can evaluate your home and help you choose the indoor air quality solutions that make the most sense for your needs.

Can a Whole-Home Humidifier Improve Indoor Air Quality?

Yes. A whole-home humidifier can help improve comfort during Kansas City’s dry winter months by adding moisture to the air and helping maintain a more balanced indoor humidity level. Dry indoor air can contribute to dry skin, static electricity, irritated airways, and discomfort, while excessive dryness can also affect wood flooring and furniture.

A whole-home humidifier integrates with your HVAC system to distribute moisture more evenly throughout your home rather than relying on individual portable humidifiers.

Ken’s Home Services can evaluate your HVAC system and install a whole-home humidifier designed to provide consistent, whole-home comfort throughout the heating season.

Do Air Purifiers Really Help Improve Indoor Air Quality?

Air purification systems can help reduce airborne particles such as dust, pollen, pet dander, and smoke, depending on the type of system and filtration technology used. By helping remove or reduce these particles as air circulates through your HVAC system, an air purifier can contribute to a cleaner and more comfortable indoor environment.

For homeowners concerned about allergens or airborne pollutants, an air purification system can be one part of a broader indoor air quality strategy. Ken’s Home Services can evaluate your home and HVAC system and help you determine whether an air purifier is a good fit for your home.

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